Ordering & Shipping Information

Payment

Payments are made through Paypal Checkout or Stripe payment gateway. Payments are fast, safe and secure. We don’t process or store any of our customers payment details.

Paypal and Stripe accepts all the major payment types, including Visa, MasterCard, Maestro and American Express.


Shipping

Postage costs are as below:

  • UK: £0.75
  • REST OF WORLD: £2.75

UK orders are sent using Royal Mail. I post 6 days a week (Mon-Sat) so will get your order sent out as soon as it is ready, greetings cards are normally sent within 1 working day. Please send me a message if you need something quick or posting direct to your recipient.

Overseas orders are sent via Royal Mail airmail, delivery times below are an estimate based on Royal Mail quotes and can take longer, especially at busy times.

  • Western Europe: 3-7 working day
  • Eastern Europe: 5-9 working days
  • Rest of the world: 7-15 working days

Please be aware that any import taxes are to be paid by the customer.


Refunds and Exchanges

If there are any problems with any item purchased from me, please don’t hesitate to contact me.

In the event that an item arrives damaged or gets lost in the post I will either send a replacement or issue a full refund.

If you change your mind on an item then your purchase can be returned or exchanged within 14 days of delivery. Customers are responsible for the return postage.


Additional Policies and FAQs

I love to get feedback on my work and I strive to make sure every one of my customers is happy. If for any reason you are unhappy with your order, please contact me. I will be happy to work with you to reach a satisfactory resolution.